Exportease has been developed by the IT division of Wallis Shipping Services Ltd and have the reputation of being expert suppliers of IT solutions to the logistics industry. They have been providing specialist advice, consultancy and Internet solutions for companies in the logistics industry for many years, and has gained extensive industry knowledge.
Exportease was initially written for a major confectionery manufacturer as they needed to improve the management of their logistical processes. It was then further developed for an FMCG company, a former winner of “Exporter of the Year”.
Further features and enhancements were made working alongside manufacturing companies and freight forwarders. The end product is uniquely able to meet the needs of both sectors, and has made significant cost savings to our customers.
Integrating Exportease into your business requires careful assessment and planning which involves:
- In depth discussions about your system requirements
- Analysis of your existing systems and processes
- Detailed proposal and quotation
- Agreed project and implementation plan.
Our aim is to provide exceptional levels of customer service and support to our customers. The experience we have gained working in the industry enables us to train customers on how to use Exportease knowing what actually happens in the real world.
Staff training is an important part of any Exportease installation, as it is vital that all users of the system are fully aware of the features and benefits it provides them. Our trainers are experienced in working in the logistics industry.
The staff that provide telephone support to our customers, have also worked in freight forwarding or manufacturing organisations and are able to understand the nature of the support required.